Electricity consumers should not pay for energy not consumed – NERC

By AdvocateNews on 26/02/2020

Share on facebook Yahoo mail icon Gmail icon

Views: 445


The Deputy General Manager, Customer Service Standards, National Electricity Regulations Commission (NERC), Dr. Shittu Shaibu, on Tuesday declared that electricity consumers should be made to pay for energy they did not consume.

He made the deceleration during a one-day public consultation forum with the customers of Benin Electricity Distribution Company, BEDC and members of Civil Society group in Benin

Shaibu said it will be a disservice to the electricity consumers for them to be made to pay for what they are not given adding that the BEDC must do something to ensure that the consumers are satisfied with their service.

“If you are given service, you pay for service and if you are not given light, you should challenge, follow the NERC process.

“First, you have to report to the Customers Complaint Unit and if you are not satisfied, you take it to the Forum Office and after which, you pass on to the Commission and your issues will be resolved and it doesn’t matter whether it is metering, whether it is transformer or service delivery.

“So, you can only pay if you are given a bill good enough for you”, he said.

The DGM Customer Service Standards hinted that the problem between the electricity distributor (BEDC) and the public is a communication gap and that effort must be intensified to bridge the gap.

On the issue of the revocation of the company’s license, the NERC representative, said BEDC still has additional year to prove their competency.

He said the NERC will do everything within the armbit of the law to ensure that electricity problem is addressed.

Speaking on the proposed increment in electricity tariff, the Coordinator-General of Edo Civil Society Organizations, (EDOCSO) Leftist Agho Omobude advised the BEDC to improve on their power supply to their customers and should not contemplate increment at all, noting that they have not lived up to their billing to the public.

Posted 26/02/2020 06:52:57 AM

 

Share on facebook Yahoo mail icon Gmail icon


 

You may also like...
IPOB issues order to arrest Buhari in Japan...

27 cases recorded as Lassa fever ravages Kogi...

Obaseki, Oba of Lagos attacked at Oshiomhole’s residence...

It’s difficult to defend my administration – Buhari...

June 12: Stop confusing Nigerians with loyalty to...

FG declares public holiday to mark Eid-ul-Mawlud

Those who feel they have another country free...

Hate Speech offenders to ‘die by hanging’ Bill...

KOGI EAST: Don't impose Senator Atai Aidoko on...

Enugu polls fallout: Gov. Ugwuanyi preaches peace, unity...

Boko Haram attacks another Army base, kills soldier,...

El-Rufai kneels, begs Kogi people to forgive Yahaya...

 

Latest News Coronavirus: Queen Elizabeth’s full speech NCC clears doubts over 5G, COVID-19 and Security COVID-19 claims another life as eight new cases push Nigeria’s total to 232 Boko Haram Attack: Buratai visits wounded troops in Maiduguri FG, govs urged to release food distribution guidelines Three storey building collapses in Enugu, no casualty Collapsed 3-storey building: ECTDA evaluates all structures in state capital COVID-19: I didn’t dare govt, police over closure of churches in Enugu – Archbishop Chukwuma FG to employ 774,000 youths to clear gutters, streets, others COVID-19: Fear grips health workers as two Edo doctors test positive Coronavirus: FG seeks NASS approval for N500bn intervention fund COVID-19: Abia commences production of masks, protective medical kits – Hart

 

Most Read Full Text of Governor Ifeanyi Ugwuanyi’s 2016 Budget Speech (16,666 views) Ex-Heads of State will protect Jonathan from persecution —Kukah (16,318 views) ASUU strike: Senate intervention ends in deadlock (15,533 views) All you need to know about Peter Obi, PDP VP Candidate (14,682 views) Ugwuanyi commends FG’s siting of ICT University in Enugu (14,473 views) Sickle cell support group seeks government intervention (13,673 views) Ebonyi bans embalming of corpses in homes (13,314 views) DEMOCRACY DAY: President Muhammadu Buhari’s full speech (12,521 views) The Big Kick-off: World greatest sports fiesta begins in Russia (11,988 views) France wins 2018 World Cup Final (11,964 views) England beat Spain to win U17 World Cup final (11,855 views) NASS invasion: Buhari’s ominous descent into dictatorship (11,761 views)

 

SECTIONS NEWS (2,314) EDITORIAL (9) POLITICS (442) SOCIETY (117) SPORTS (27) BUSINESS (302) HEALTH (25) EDUCATION (30) ENTERTAINMENT (18) INTERNATIONAL (56) TECHNOLOGY (1) COLUMNISTS (0) LETTERS (1) OPINION (18)

 

 

Julius Agwu - Crazy Interview Demands